Thank you for visiting the Website of IFSgenevievebazin.com and reading our privacy policy (hereinafter referred to as the Policy).

By browsing our website or using our systems or services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data and information in accordance with this Policy, where applicable.  

This Privacy Policy is composed of the following elements: 

1. Purpose of the Privacy Policy,

2. Effective Date, 

3. How consent is obtained, 

4. Purpose of data collection, 

5. Data processing purposes,

6. Personal information collected,

7. Processing methods used,

8. Access to and control of personal information,

9. Sharing and reasons for sharing personal information with third parties,

10. Use of cookies and similar technologies, 

11. Retention of Personal Information.

1. Objectives of the Privacy Policy : 

Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect it in accordance with applicable laws.

To ensure this protection, IFSgenevievebazin.com will only collect, process and share personally identifiable information with the consent of the individual, unless permitted or required by law, in which case your consent will not be required. 

The purpose of the Policy is to inform users of why and how IFSgenevievebazin.com, or anyone acting on its behalf, will collect and use their personal information. It is intended to be in plain language to ensure informed consent from users.  

For the purposes of this Policy, “personal information” means any information about an identifiable individual or information that allows an individual to be identified. Wherever possible, we will anonymize, pseudonymize and/or aggregate such information so that it no longer identifies an individual.

2. Effective date 

This Policy applies from 11/04/2024. 

This Policy replaces the Privacy Policy as of 11/04/2024.

3. Consent procedures 

We are committed to obtaining consent before collecting personal information from an individual. Consent may be express or implied and may be provided directly by the individual or by his or her authorized representative.

We prefer to obtain express consent, whether verbally, electronically or in writing. However, implied consent may be reasonably inferred from a person’s action or inaction. For example, providing a name and address to receive a publication, or a name and telephone number to obtain an answer to a question, is considered implied consent to the collection of information containing personal information. In determining the appropriate type of consent, we take into account the sensitivity of the personal information involved, the purposes for which it is collected and the reasonable expectations of a similarly situated individual. 

If we want to use personal information for a new purpose, we will describe the intended use and ask for consent again.

It is not always possible, particularly in the case of government requests, to obtain consent for the collection, use or disclosure of personal information. We will never disclose such information other than in accordance with this Policy, except as required or permitted by law. 

4. Purpose of data collection  

Information is collected in accordance with the purposes and objectives set out in this privacy policy.

Some of the reasons we collect your personal information include:

– To provide products and services: We will collect and process the data and information necessary to fulfill our mission and contractual obligations.

– To provide and improve these products and services: Data collected during your interactions with our services may be used to analyze and improve the operation of our products and services. 

– To develop new products and services and for AI: The data collected may be used in a research and development context to offer new products and services to our users, notably through advertising and marketing messages. In addition, collected and aggregated data may be processed by algorithms using artificial intelligence.

– To offer personalized products and services: Collecting and analyzing the data generated by your interactions with our services enables us to develop and create products and services that are relevant to your expectations in terms of culture and entertainment, in particular in order to plan adaptation measures for customers who require them.

– To evaluate the performance of products and services: Data is collected in order to obtain information on the advantages and disadvantages of our products and services, and to evaluate and resolve them if necessary, notably by means of surveys. This enables us to ensure the quality of our products and services, as well as promoting risk management.

– To protect the privacy of our users. The data we collect enables us to verify the identity and protect the privacy of people who communicate with us by telephone, electronically or otherwise.

– To meet legal obligations. Data is collected to meet obligations arising from laws, regulations or international treaties. 

5. Personal information collected

IFSgenevievebazin.com may collect personal information in various forms, but will do so only by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or as permitted or required by law.  

The personal information collected, and its sensitivity, may vary depending on the context of your interactions with IFSgenevievebazin.com. This is why it is our priority to inform you of the nature of the personal information we use.  

We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to :

Name and contact information. First and last name, e-mail address, postal address, telephone number and other similar data used to contact you.

Credentials. Passwords, password hints and similar security information used to identify you and access your account. 

Demographic information. Information about you such as your age, gender, country and language of communication. 

Payment information. Data required to process your payments, such as your payment instrument number (e.g. your credit card number) and the associated security code. 

Subscription data. Information about your subscriptions to cultural events and company newsletters.

Images and sounds. Audiovisual data used to ensure the safety of our users, particularly on the sites of cultural events for which we are organizers or hosts.

Interactions. Data relating to your use of our websites, platforms and tools. This is data you provide in order to use the products. In other cases, such as error reports, this is data that we generate.

Other examples of interaction data we collect include:

● Data on sites visited and usage. For example:

○ Payment and account history. Data on items you purchase and activities associated with your account.

○ Problem resolution and help data. Data you provide when you contact IFSgenevievebazin.com for assistance, including the products you use, and other information that helps us solve your problem.

● Interests and preferences. Data about your interests and preferences, such as the artists or style of music that make you travel to concerts, the types of exhibitions and or cultural events that interest you, the cities you are willing to travel to attend certain cultural events. Apart from the information you have explicitly provided, the other data we collect sometimes allows us to define or guess your interests and preferences.

● Content consumption data. Data on the multimedia content (e.g., television, video, music, audio, books, applications and games) you access through our products. 

● Searches and orders. Search queries and commands you employ when using our website.

● Text, input and handwritten input data. Textual, input and handwritten input data and any related information. 

● Location data. Data, which may or may not be precise, about the location of your device. For example, location data may be collected from a device’s IP address or from data in your account profile that indicates your location with less precision, such as the name of a city or a zip code. 

● Other data. Other data provided when you use our website, including data from Google Analytics. 

6. The purposes of data processing:

Providing our products and services. We use data to operate our products and services and to provide you with rich and interactive experiences.

Product and/or service improvement. We use data to enhance our products, including adding new features or capabilities (such as error reporting when purchasing a ticket, or consulting an online program, etc.).

Personalization. Some products include personalized features, such as recommendations that optimize your experiences and satisfaction. These features use automated processes to tailor your experiences based on the data we have about you, such as deductions we make about you and your product usage, activities, interests, and location.

Product and/or service development. We use data to develop new products. For example, we use personal information that we anonymize or pseudonymize to better understand our customers’ needs.

Customer support. We use data to diagnose and resolve issues related to products and/or services, restore access to your personal account, provide other support and assistance services.

Contributing to the security and resolution of issues. We use data to contribute to the security and resolution of issues with our products and services. This includes using data to ensure the security of services offered to our customers, detecting malware and malicious activities, resolving performance and compatibility issues to help customers make the most of their experience, and informing them of updates to our products and services. This may include using automated systems to detect security issues.

Security. We use data to protect the security of our products and customers. Our security features may prevent malware from operating and inform users of malware detection on their device or use video surveillance to ensure public safety at events.

Surveys and promotional communications. We use the data we collect to provide surveys and promotional communications. You can subscribe to email subscriptions, respond to surveys, and choose whether or not to receive promotional communications from IFSgenevievebazin.com via email, SMS, postal mail, and telephone.

Relevant offers. IFSgenevievebazin.com uses data to provide you with relevant and important information about the products and services offered. We analyze data from various sources to predict the information that will be most interesting and relevant to you and communicate it to you in different ways. For example, we can predict your interests in shows and offer you new activities that you may like.

Advertising. IFSgenevievebazin.com uses data collected through its interactions with you, some of our products, and on third-party websites to advertise our products and services, including on third-party sites. We may sometimes use automated processes to make advertisements more relevant.

Commercial transactions. We use data to process your transactions with us. For example, we process payment information to provide customers with subscriptions to products and use contact information to provide products purchased in our online shops/box offices.

Reporting and business operations. We use data to analyze our operations and improve decision-making processes. This enables us to make informed decisions and create reports on the performance of our activities.

Protection of rights and property. We use data to detect and prevent fraud, resolve disputes, enforce contracts, and protect our property. For example, we use data to confirm the validity of tickets sold to combat fraud. We may use automated processes to detect and prevent activities that violate our rights and those of third parties

Legal compliance. We process data to comply with the law. For example, we use our customers’ age to ensure that we comply with our obligations regarding children’s privacy protection or to ensure that the customer meets the recommended age for the audience. We also process contact information and identifiers to help customers exercise their data protection rights

Research. We use data for research purposes, including for scientific and public interest purposes, where permitted by law.

7. Processing Methods Used

IFSgenevievebazin.com places the utmost importance on the security of your personal information and is committed to processing it according to industry standards and norms, solely for the purposes for which they are collected as described in this policy or in a specific notice for this purpose. However, absolute safeguarding of this information is impossible given the inherent security limitations of transmission via the Internet. Therefore, the information transmitted to us is ultimately at the user’s own risk.

8. Terms of Access and Control of Personal Information

IFSgenevievebazin.com ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which it is used.

You have the right to request access to your personal information for verification purposes and to request correction if it is inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact information provided at the end of this Policy.

To the best of our ability, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.

Additionally, there may be circumstances where we cannot provide you with access to your personal information. For example, when access could lead to the disclosure of another person’s personal information and that person refuses to consent to the disclosure, or when legal restrictions apply. If such a situation arises, we will notify you of the reason why we cannot provide you with access to your personal information.

If your request concerns data appearing on third-party web pages or platforms, please contact those third parties directly.

9. Sharing and Reasons for Sharing Personal Information with Third Parties

We do not share your personal information with companies, organizations, or individuals outside of IFSgenevievebazin.com, except for our authorized providers and partners who need access to the information for the purposes outlined in this policy and within its limits, as well as in the following cases:

● With your consen

● For storage in cloud servers, in which case personal information may transit through third-party jurisdictions. Note that we only retain the services of reputable companies with privacy policies.

● For external processing needs: We transmit personal information to other trusted companies or individuals who process it on our behalf, according to our instructions, in accordance with this privacy policy, with a degree of data security at least equivalent to ours, and in compliance with any other appropriate security and confidentiality measures.

In particular, we use third-party providers’ services to aggregate, clean, and analyze data in the cultural sector so that they can enhance these data and develop tools for the benefit of the public or sector actors. To do this, these providers process the provided information as follows:

The data is first prepared and then categorized for use

From the prepared data, the provider creates aggregate statistics containing general and non-personal information, sometimes combined with data from similar sources. These aggregated data are then used to establish aggregate statistics such as origin analyses (mainly via postal codes), as well as seasonal or pricing analyses (such as shopping basket type).

These data are then enriched using two different processes. The first is enrichment through the use of publicly available third-party data, such as socio-demographic data issued by the Census via postal code. The second process is called inference enrichment. Inference enrichment consists, for example, in the case of purchasing a ticket at the “under 25 years old” rate, in inferring that the individual concerned is under 25 years old.

● For legal reasons: We transmit personal information outside of our company if access to it is necessary to comply with applicable laws and regulations.

IFSgenevievebazin.com undertakes not to sell or rent your personal information to a third party.

10. Cookies and Similar Technologies

IFSgenevievebazin.com may use cookies, web beacons, invisible pixels, log files, or other technologies to collect certain personal information about visitors to our websites, as well as recipients of our newsletters, invitations, and other communications. Cookies are pieces of information transmitted from the server to the browser during a visit to the website, uniquely identifying the current connection. This data may include information such as your Internet address (IP), browser type, browser version, the pages of our site you visit, the time and date of your visit, the duration of your visit, and any other statistics.

The cookies used are primarily used to retrieve search history as well as carts (e.g., ticket purchases) associated with the session, to facilitate the user’s online browsing experience. It is important to note that enabling the cookie option may, depending on the chosen configuration, allow other servers to install cookies on your system. You can configure your browser settings to notify you of the presence of cookies, thus giving you the option to accept or reject them.

Please note that our website may contain links or references to third-party sites. This policy ceases to apply upon leaving our website, and IFSgenevievebazin.com is not responsible for the collection or processing of personal information by these third parties or via these external sources.

11. Retention of Personal Information

IFSgenevievebazin.com retains collected data for various periods, depending on their nature and utility in providing our products and services. During the retention period, IFSgenevievebazin.com takes physical and technical measures to ensure the security of data containing personal information.

The main locations where personal information is retained are the cities where IFSgenevievebazin.com has offices or facilities and the cities where HOSTGATOR has servers containing data collected by IFSgenevievebazin.com.

Personal information may be stored outside of the country in which you live, if a third-party provider or another entity to whom we disclose personal information in accordance with this Policy is located outside of the country. In such cases, personal information may be subject to the local laws of the countries or territories where the information is collected, used, disclosed, or stored, and government authorities and law enforcement authorities of these countries or territories may access it.

Once the retention period expires, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods of time.

Other Information

Changes to these rules:

We make changes to this Privacy Policy from time to time. Any reduction of your rights under this Privacy Policy cannot be applied without your explicit consent. We always indicate the date on which the last modifications were made and allow you to access archived versions for viewing. If the changes are significant, we publish a prominently displayed notice on our website (including, for some services, via email notification).

Compliance Officer:

For any questions, comments, or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy:

Geneviève Bazin

IFSgenevievebazin.com

7060 de la Roche, Montreal, Quebec, H2S 2E7

Phone: 514-638-6057

Email: genevievebazin@yahoo.ca